Privacy policy

Apex Business Coaching Up (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of data:

  • Personal Identifiable Information: Name, email address, phone number, company name, and job title.

  • Account Details: Login credentials and profile preferences if you create an account with us.

  • Payment Information: Payment details processed via secure third-party services (we do not store your credit card information).

  • Usage Data: Pages visited, time spent on site, referral sources, device type, browser, and IP address.

  • Cookies and Tracking Data: For analytics, customization, and advertising purposes.

2. How We Use Your Information

We use the collected data to:

  • Provide, manage, and improve our coaching services.

  • Respond to inquiries and provide customer support.

  • Process payments and manage subscriptions.

  • Send newsletters, updates, and promotional content (only with your consent).

  • Analyze usage trends and improve user experience.

  • Ensure the security and integrity of our platform.

3. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request data deletion at any time by contacting us at support@apexbizfix.com.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted Service Providers: For email delivery, analytics, payment processing, and hosting.

  • Legal Authorities: When legally required to comply with regulatory or judicial processes.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

All third-party providers are required to adhere to strict data confidentiality standards.

5. Security Measures

We employ industry-standard security protocols to protect your data. These include:

  • SSL encryption for data transmission.

  • Secure servers and firewalls.

  • Role-based access control within our team.

  • Regular security audits and data backups.

Despite our efforts, no online platform is 100% secure. Please take precautions to protect your credentials.

6. Cookie Policy

We use cookies and similar technologies to enhance your experience on our website.

What Cookies Do We Use?

  • Essential Cookies: Enable site functionality and access control.

  • Performance Cookies: Collect anonymous data on user behavior.

  • Functionality Cookies: Remember your settings and preferences.

  • Advertising Cookies: Show relevant ads and measure campaign performance.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect site performance.

7. Your Rights

As a user, you have the right to:

  • Access, review, or update your personal data.

  • Request deletion or restriction of your data.

  • Withdraw consent for marketing communications.

  • File a complaint with your local data protection authority.

All requests can be made by contacting support@apexbizfix.com.

8. GDPR Compliance (For EU and EEA Visitors)

If you are located in the European Union or European Economic Area, the following rights apply under the General Data Protection Regulation (GDPR):

  • Right to Access: Know what personal data we hold about you.

  • Right to Rectification: Request corrections of inaccurate or incomplete data.

  • Right to Erasure (“Right to Be Forgotten”): Request deletion of your data when it is no longer necessary.

  • Right to Object: To certain uses, such as direct marketing.

  • Right to Data Portability: Request a copy of your data in a structured, machine-readable format.

  • Right to Lodge a Complaint: With a supervisory authority.

We process your data under legal bases such as your consent, contract performance, legal obligation, or legitimate interest.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before engaging with them.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or prominent notices on the website. Please check this page regularly to stay informed.

11. Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us at:

Apex Business Coaching Up
Email: support@apexbizfix.com
Location: Singapore